General Information

Thank you for shopping with Santa Fe Dry Goods, Workshop and Wild Life. Our Web Team processes online orders within one to three days of their placement depending on the volume of orders received. During peak season — holiday weekends, busy summer months and our annual sale — please allow for extra time as we prepare your order. 

Due to global shipping delays caused by inclement weather or unforeseen circumstances, shipping your order may take a few days longer than expected. For this reason, orders placed with Domestic Ground shipping could take up to ten days to arrive at your doorstep. 

For a faster delivery, or if you need to receive your order by a certain date, please choose an expedited shipping speed at checkout. Orders received after 12pm MST (Mountain Standard Time) on Fridays will ship out on the following Monday or Tuesday.

Shipping Carriers

Orders within the U.S. are shipped via UPS or FedEx. If you have a carrier preference please let us know in the “Notes” section of your order and we will do our best to accommodate your request. Shipping rates are calculated during the checkout process. Please note that we cannot ship to PO Boxes.

We recommend all domestic orders be sent with Signature Required. By waiving the signature requirement, the customer accepts responsibility for any missing or lost packages. We are not responsible for any delays due to weather conditions, local delivery error or international customs.

International Orders

International orders are shipped via DHL Express or FedEx. Please be aware that the customer is responsible for all taxes, customs and import duties. All international sales are final. More information regarding international shipping can be found here. For additional assistance on international shipping please contact our Web Team at (505) 982-6192 or help@santafedrygoods.com.

Jewelry Orders

Any jewelry valued over $1500 USD will be shipped 2-Day Delivery to ensure your pieces a safe and speedy delivery. If your jewelry order is received after Wednesday at 2pm MST, it will ship the following Monday.

Product Availability

As we have brick and mortar stores, there is a chance that an item may sell in-store simultaneously to an online purchase. In the event of this, we will contact you via email or phone and refund your card for the merchandise.

Please contact help@santafedrygoods.com with any questions. We look forward to assisting you.