Careers

Assistant Web Customer Service Manager

Santa Fe Dry Goods/Workshop/WildLife is looking for a seasoned Assistant Web Customer Service Manager with minimum 5 years experience in management and 5 years in fashion or art sales. 

We are looking for a very flexible, intellectual and execution-oriented person to lead and be part of a sales and customer service team. They should be sincere, professional, and have tremendous attention to detail. A great work ethic is essential. Must have experience building clientele, engaging clients in an entertaining and intellectual way, managing all aspects of service. The ideal candidate is an advocate for both their team members and the store’s clients. They are perceptive, thoughtful, proactive, and have existing knowledge of our designers. Passion for art, architecture, and fashion is essential. Good computer and reporting skills are also important.

Daily Responsibilities Include:

– Answering incoming calls from clients
– Developing your own book of business and helping others do so as well
– Driving monthly goals for the business
– Establishing processes to log customer requests, manage special orders, etc.
– Completing daily reports, unpacking returns and completing refunds
– Checking outbound merchandise, managing quality in shipping
– Coordinating outbound campaigns with Marketing
– Providing website feedback and doing some work in WordPress

This is an opportunity to become part of a close-knit team of managers who are taking a creative and proactive approach to a retail business that competes in the specialty fashion industry on a national level. You must be able to work at least one weekend day and between 40-50 hrs per week. 

Please submit a current resume and cover letter to info@santafedrygoods.com to apply for this position.


Virtual Stylist

Santa Fe Dry Goods and Workshop are seeking a full-time stylist to work virtually with clients across the country. This person would report to the store Sales Director but work in the back office. They would work with clients in a virtual platform that allows personalized interactions with each client around our product mix.

The position requires familiarity with luxury brands, 5-10 years experience fitting clients, polished communication skills including good writing abilities and friendly phone demeanor,  high technology proficiency (ideally WordPress, social media, and a variety of POS systems), and passion for clothing and style with an understanding of silhouette, fit and fabrication. Ideally, this person is non-competitive, has a high ethical and teaming orientation, and loves working in collaboration with others. They should also be a self-starter.

Additional responsibilities could include cross over efforts with marketing, creating online collections, providing feedback on our new technology platform, and coordinating outbound campaigns with other sales people, coordinating visuals on the website or private site, and writing or editing product information. This position could include sales in Santa Fe Dry Goods after spring.

Please submit a current resume and cover letter to info@santafedrygoods.com to apply for this position.


Inventory Manager

Workshop, Santa Fe Dry Goods, Wild Life and santafedrygoods.com all come together to offer simple but beautifully crafted clothing, accessories, shoes, and home goods. We have been in business on the Plaza for 26 years and have expanded from Santa Fe Dry Goods to have Workshop, Wild Life and a very large web business (santafedrygoods.com). In support of these businesses, we are looking for an Inventory Manager.

This individual should be very organized, detail-oriented, and experienced in handling all components of the inventory process from input to reporting. They should be sincere, flexible, professional, and have tremendous attention to detail. Ability to work in a fast paced environment is important. Passion for art, architecture, and fashion is essential. Someone with accounting experience is ideal as they will be interfacing with Finance and Reporting.

Daily Tasks Include:
– Inputting product information into our PO system with specific industry information such as stitch details, fabric content, silhouette information
– Pricing merchandise, calculating exchange rates, doing competitive pricing research, completing outbound shipping rate assessments for each item
– Completing a rolling inventory process with a team
– Reviewing margin with the Director of Analysis and Planning
– Developing complex markdown processes across all entities

Requirements:
-Knowledge of the clothing industry
-Solid knowledge of logistics procedures
-Excellent computer skills and writing abilities
-Excellent organizational and communication skills
-Intense attention to detail and problem-solving abilities
-BA required and accounting expertise a plus

Please submit a current resume and cover letter to info@santafedrygoods.com to apply for this position.


Sales Associates for Workshop

Workshop is looking for a seasoned Sales Professional with minimum 5 years in fashion or art sales. We have been in business on the Plaza for 26 years, and this store has been open and actively growing for five. In combination with our sister stores Santa Fe Dry Goods and Wild Life, located next door, and our expanding website, the business has become multi-faceted, dynamic and ever-changing.

As a result, we are looking for a very flexible, intellectual and execution-oriented person to join an accomplished sales team. They should be sincere, professional, and have tremendous attention to detail. A great work ethic is essential. Must have experience building clientele, engaging clients in an entertaining and intellectual way, managing all aspects of service. The ideal candidate is an advocate for both their team members and the store’s clients. They are perceptive, thoughtful, proactive, and have an existing knowledge of and enthusiasm for the designers in the store. Passion for art, architecture, and fashion is essential. Good computer and reporting skills are also important.

Must be able to work at least one weekend day and between 40 hrs per week. The ability to stand for most of the day is essential.

Please submit a current resume and cover letter to info@santafedrygoods.com to apply for this position.